I sincerely appreciate your hard work. What I have learned from the internet, I understand how difficult of a shoulder procedure this was. I am not sure what insurance pays you, but its certainly not enough. Without your expertise, I would guess I would have an arm that would eventually be useless. My family has reiterated how nice you were in speaking to them after the surgery and I’ll never forget the call you made the first post op night. For whatever reason, I was very unsettled and I think even having a panic attack about my wellbeing. Your call went a long way to helping me calm down and feel better. I know you didn’t have to do that, but I am glad you did. Your other staff has always been pleasant and helpful. So, for what it is worth, this is a big Thank you and my sincere appreciation for your services