This testimonial is to express my appreciation for the outstanding professionalism, attention to medical dedtail, and skill of Dr. Kaplan and the integration of his entire team.
This is my second surgery visit to Dr. Kaplan, this time for a total right shoulder reconstructive surgery in march of 2012. Dr. Kaplan had previously fixed my left shoulder. Once again, Dr. Kaplan was very through with his examination going into great detail about every aspect of my diagnosis, treatment and up coming surgery.
The day of surgery came, march 26, 2012, and i guess i was not able to hide my anxiety. Dr. Kaplan came into my room to once again discuss the surgery with me and to my delight again, he stated that he had already made arrangements with my anesthesiologist to have a shoulder nerve block aswell as general anesthesia for pain control. Dr. Kaplan had remembered from surgery on my opposite shoulder (january of 2011) the excelleant results i had with the nerve block. While in the recovery room, i could hear other patients complaining about their pain level, but not me, thanks to Dr. Kaplan.
The one trait that Dr. Kaplan has that i will never forget is his concern and compassion he has for his patients. Just like my first surgery, i remember Dr. Kaplan giving my wife his cell phone number and stating call me at any time, if you have concerns with his pain level or his surgery in general. I recall him saying, i will check in on him. Sure enough, the night of surgery the phone rang and its Dr. Kaplan calling to check on me, and after gettin a report from my wife he asked to speak to me. His bed side manners and his true concern for his patients is unfortunately not the norm in todays medical field.
My experience has lead me to believe that Dr. Kaplan is an exceptionally skilled surgeon, or always places his patients first. An example, i missed one of my post op appointments and the next day, ireceived a phone call form Dr. Kaplan’s nurse stating that Dr. Kaplan missed seeing me yesterday and he wanted to make sure i was ok. This doctor cares about his patients.
The integration of the care team under his direction has and continues to be refreshing. I appreciate that such integration does not happen automatically, it starts at the top. His staff can feel justifiably proud of the work they perform day in and day out, and the professionalism and skill they demonstrate.
I do not hestitate to refer patients to him, as i know they will be in good hands. They say a picture is worth a thousands words, take note that six months after major right shoulder recontruction, i am back playing bocee.
Rotator Cuff Repair
This testimonial is to express my appreciation for the outstanding professionalism, attention to medical dedtail, and skill of Dr. Kaplan and the integration of his entire team.This is my second surgery visit to Dr. Kaplan, this time for a total right shoulder reconstructive surgery in march of 2012. Dr. Kaplan had previously fixed my left shoulder. Once again, Dr. Kaplan was very through with his examination going into great detail about every aspect of my diagnosis, treatment and up coming surgery.
The day of surgery came, march 26, 2012, and i guess i was not able to hide my anxiety. Dr. Kaplan came into my room to once again discuss the surgery with me and to my delight again, he stated that he had already made arrangements with my anesthesiologist to have a shoulder nerve block aswell as general anesthesia for pain control. Dr. Kaplan had remembered from surgery on my opposite shoulder (january of 2011) the excelleant results i had with the nerve block. While in the recovery room, i could hear other patients complaining about their pain level, but not me, thanks to Dr. Kaplan.
The one trait that Dr. Kaplan has that i will never forget is his concern and compassion he has for his patients. Just like my first surgery, i remember Dr. Kaplan giving my wife his cell phone number and stating call me at any time, if you have concerns with his pain level or his surgery in general. I recall him saying, i will check in on him. Sure enough, the night of surgery the phone rang and its Dr. Kaplan calling to check on me, and after gettin a report from my wife he asked to speak to me. His bed side manners and his true concern for his patients is unfortunately not the norm in todays medical field.
My experience has lead me to believe that Dr. Kaplan is an exceptionally skilled surgeon, or always places his patients first. An example, i missed one of my post op appointments and the next day, ireceived a phone call form Dr. Kaplan’s nurse stating that Dr. Kaplan missed seeing me yesterday and he wanted to make sure i was ok. This doctor cares about his patients.
The integration of the care team under his direction has and continues to be refreshing. I appreciate that such integration does not happen automatically, it starts at the top. His staff can feel justifiably proud of the work they perform day in and day out, and the professionalism and skill they demonstrate.
I do not hestitate to refer patients to him, as i know they will be in good hands. They say a picture is worth a thousands words, take note that six months after major right shoulder recontruction, i am back playing bocee.
Respectfully yours
Art C